THE BUSINESS LIVE STAGE
GAIN FIRST-HAND INSIGHTS ON GROWING AND MARKETING YOUR CAREER AT THE BUSINESS LIVE STAGE
Headline Sponsor
HOSTED BY CHRIS MOODY
SATURDAY 11 OCTOBER
12:30 NEXT-GEN RECRUITMENT: HOW TO ATTRACT AND KEEP GEN Z STYLISTS
Learn what young stylists want and how to position your business as the place to work. Tilly Capel, Alan Edwards and Holly Fairley
14:00 WANT TO OPEN YOUR OWN SALON? HERE’S WHAT YOU NEED TO KNOW FIRST
Learn how to differentiate your salon with benefits, brand, community and client experience and pricing. Amanda Flory, Mark Woolley and Samantha Cusick
SUNDAY 12 OCTOBER
10:30 YOUR PROFITABLE PRICE LIST: HOW TO CHARGE WHAT YOU’RE WORTH
Pricing strategists reveal how to calculate service prices based on real costs, profit targets, and client psychology.
Alan Austin-Smith, Benjamin Shipman, Michael Van Clarke and Billy Ryan
12:00 DIGITAL SALON SUCCESS: CONTENT, BOOKING & LOYALTY STRATEGIES THAT WORK
Social media, SMS rebooking, email offers and referral systems made simple for busy salon owners.
Paul Watts, Stephen Gunnip and Rob Wood
13:30 USING AI TO TRANSFORM YOUR MARKETING AND GROW YOUR BUSINESS
Kate Woods
15:00 EMPLOYMENT LAW – WHAT YOU NEED TO KNOW BEFORE 2026
Don’t get caught out by the government’s new employment law. Save your business time, hassle and cost. Tina Din from Irwin Mitchell and Lorenzo Colangelo, plus more to be announced soon.
16:30 FROM HIGH STAFF TURNOVER TO HIGH LOYALTY: RETAINING YOUR DREAM TEAM
Discover culture-building tactics, team incentives, and career pathways that boost retention. Carolyn Sweeney, Jamie Brooks, Andrew Jose and Christel Barron-Hough
MONDAY 13 OCTOBER
11:00 TECH THAT PAYS YOU BACK: BOOKING, POS & AUTOMATION TOOLS TO CUT ADMIN AND GROW SALES
Compare leading salon systems live. Learn what features increase client retention and reduce no-shows. Jason Downes, Gavin Hoare and Noel Halligan
12:30 FROM CONSULTATION TO CONVERSION: CREATING TEXTURED HAIR SERVICES THAT SELL THEMSELVES AND CREATE CLIENT LOYALTY
Learn to build irresistible colour, styling or treatment packages specifically for the textured hair market.
Jessica Parrish, Matt Surplice, Scott Cooper and Chris Grimley
14:00 THE 2025 HAIR CLIENT: WHAT THEY VALUE NOW (AND HOW TO DELIVER IT)
Industry insiders share insight on what today’s clients want, what they’ll pay for, and how to increase visit frequency.
Sheona Wills, Siobhan Jones, Peter Cross and Andrew Hansford
15:30 HJ BUSINESS ACADEMY
Sean Hanna presents the winners of the HJ Business Academy programme.