BUSINESS LIVE

LED BY A RANGE OF INDUSTRY SPECIALISTS AND EXPERTS THESE INSPIRING SESSIONS WILL HELP UPSKILL YOU AND YOUR BUSINESS

Business Live sponsored by:

12.30 SOCIAL MEDIA MANAGEMENT: AMPLIFY YOUR SALON’S ONLINE PRESENCE – JAYMZ MARSTERS, HEATHER MCKENZIE

In today’s digital age, your salon’s success isn’t just about what happens in the chair. Join us for Social Media Management, where you’ll learn how to harness the power of social media to attract new clients, engage your community, and grow your brand.

14.00 RETAIL 101 – EMIL MCMAHON

A no-nonsense session designed to boost your salon’s bottom line, with a straight-talking approach. It will cut through the noise, giving you clear, actionable strategies to turn your retail offerings into a powerhouse of profit.

15.30 THE PERFECT CUSTOMER JOURNEY – TONY WALMSLEY

Learn how to elevate every touchpoint of your clients’ experience. This session will guide you through the art of designing a customer-centric approach. Learn how to enhance your salon’s atmosphere, personalise services, and foster strong relationships that keep clients coming back.

10.30 WHAT DOES THE NEW GOVERNMENT MEAN FOR YOUR BUSINESS? SPONSORED BY NHBF – ROSINA ROBSON, CAROLYN SWEENEY

A new Government inevitably means change, so this session will outline practical information about the policies of the new Government and explain the potential impact on the sector and your business.

12.00 RECRUITMENT 101 – SALV MULE, BEN SHIPMAN, PAUL WATTS

In this dynamic session, our panel will share strategies for attracting top talent, conducting effective interviews, and making the best hiring decisions. From understanding what makes a great candidate to navigating the challenges of recruiting in today's hairdressing industry, you'll leave with actionable insights that will transform your recruitment process.

13.30 HIGH PERFORMING TEAMS: HOW TO MOTIVATE AND MANAGE – PHIL SMITH, LORENZO COLANGELO, JO IRVING

Our panel delves into the complexities of leadership, team dynamics and individual strengths. Hear the strategies that not only bring out the best in your team but also create a supportive, high-performing environment.

15.00 FINANCIAL MANAGEMENT – BOBBY GORDON, KERRY MATHER, JAMIE BROOKS

Industry experts will break down the essentials of budgeting, cash flow management, and financial planning tailored to the unique needs of salon businesses. You’ll learn how to make informed financial decisions, optimise your profit margins, and build a strong financial foundation that supports your salon’s long-term success.

16.30 SUSTAINABILITY – SMALL STEPS TO BIG CHANGE – KEITH MELLON, VICTORIA BROWNLIE, MELENIE TUDOR

Sustainability pros will share strategies that not only reduce waste and energy use but also enhance your brand’s reputation. And learn how going green can actually boost your bottom line.

12.30 LET'S TALK APPRENTICESHIPS: SHAPING THE FUTURE OF HAIRDRESSING TOGETHER, SPONSORED BY VTCT – JODY JONES, LAURA LEIGH KERR, EVE AVIS, TALISHA COX

From understanding the latest apprenticeship standards to developing effective training plans, Let’s Talk Apprentices is your chance to connect with likeminded professionals and learn how to cultivate the future stars of hairdressing. Don’t miss out – secure your spot today and be part of the conversation that’s shaping the future of our industry!

14.00 ALL ABOUT THE CURL – ANTOINETTE ALE, ERROL DOUGLAS, KAREN DOUGLAS, EMMA SIMMONS

In today’s diverse beauty landscape, offering services for every hair type is not just a bonus – it’s a must. Join us at Salon International for It's All About the Curl, a crucial session focused on training your salon team to confidently work with all hair textures. This session is designed to ensure that your salon can meet the needs of every client, from loose waves to tight coils.

15.30 PROFITABILITY SECRETS – ALAN AUSTIN SMITH

Gain insights into building a successful, motivated salon. This session will reveal the formula for salon success by balancing drive, passion and profit.